Terms of Service

Please read these Terms of Service carefully before using the website choptnow.rest or any services offered by Chopt. By accessing or using our website, placing an order, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must discontinue use of our website and services immediately.

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Chopt ("Company," "we," "us," or "our"), the operator of the website located at choptnow.rest (the "Website") and all associated food services, online ordering platforms, and related digital properties.

By accessing the Website, creating an account, placing an order, subscribing to any service, or otherwise interacting with any feature offered by Chopt, you expressly agree to these Terms in their entirety. This Agreement applies to all visitors, registered users, customers, and any other persons who access or use our services in any capacity.

You represent and warrant that you are at least 18 years of age, or if you are between the ages of 13 and 17, that you have obtained the consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. Use of our services by individuals under the age of 13 is strictly prohibited.

Your continued use of our Website or services following the posting of any changes to these Terms shall constitute your acceptance of those changes. We reserve the right to modify these Terms at any time, and it is your responsibility to review them periodically.

2. Description of Services

Chopt is a food service business operating within the United States. We offer a variety of food-related services through our website and associated platforms, including but not limited to:

• Online Food Ordering: Customers may browse our menu, customize food items, and place orders for delivery, pickup, or catering through our Website or authorized third-party platforms.
• Menu and Nutritional Information: We provide detailed descriptions of menu items, including ingredient lists and nutritional data, to help customers make informed dietary choices.
• Catering and Group Orders: We offer catering services for events, corporate functions, and group meals, subject to separate catering agreements and availability.
• Loyalty and Rewards Programs: From time to time, we may offer promotional programs, loyalty rewards, discounts, or coupons to registered users or email subscribers.
• Account Management: Registered users may create personal accounts to manage order history, save preferences, and receive personalized communications.
• Customer Support: We provide customer service via email and other available channels to assist with inquiries, complaints, order modifications, and refund requests.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, and without liability to you or any third party. Availability of menu items, delivery areas, and service features may vary based on location, time, and operational capacity.

3. User Accounts and Registration

To access certain features of our Website or services, you may be required to register for an account. When creating an account, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate and complete;
• Maintain the confidentiality and security of your account credentials, including your password;
• Accept responsibility for all activities that occur under your account;
• Notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other security breach.

We reserve the right to suspend or terminate any account at our sole discretion, including accounts that we believe have been used for fraudulent, abusive, or unauthorized purposes. You may not create multiple accounts for the purpose of circumventing restrictions, obtaining unauthorized promotional benefits, or manipulating our systems in any way.

You are solely responsible for maintaining the security of your login credentials. We will not be liable for any loss or damage arising from your failure to protect your account information.

4. User Obligations and Prohibited Activities

As a condition of your use of our Website and services, you agree to comply with all applicable local, state, and federal laws, including but not limited to the laws of the United States, the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), and all consumer protection regulations applicable to your state of residence.

You agree that you will not, under any circumstances:

• Use the Website or services for any unlawful, fraudulent, deceptive, or unauthorized purpose;
• Place fraudulent, false, or fictitious orders or use stolen, unauthorized, or invalid payment methods;
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• Attempt to gain unauthorized access to any portion of our Website, servers, databases, or systems connected to the Website;
• Introduce any viruses, malware, Trojan horses, worms, logic bombs, or other harmful or technologically damaging materials;
• Use any automated tools, bots, crawlers, scrapers, or similar data-gathering technologies without our prior written consent;
• Engage in any conduct that restricts or inhibits any other user from using or enjoying the Website;
• Engage in price manipulation, coupon abuse, loyalty program fraud, or any other conduct designed to obtain goods or services at unauthorized prices;
• Post, transmit, or share any content that is defamatory, obscene, harassing, threatening, hateful, or otherwise objectionable;
• Violate any intellectual property rights belonging to Chopt or any third party;
• Collect or harvest any personally identifiable information from the Website without authorization;
• Use our services to advertise, promote, or solicit any third-party goods, services, or commercial activity without our express written permission;
• Resell, redistribute, or exploit any portion of our services for commercial purposes not expressly permitted by these Terms.

Any violation of the above prohibitions may result in immediate termination of your account and access to our services, and may expose you to civil and criminal liability under applicable United States federal and state law. We reserve the right to report any suspected illegal activity to appropriate law enforcement authorities.

5. Ordering, Pricing, and Payment Terms

5.1 Order Placement

All orders placed through our Website or associated platforms are subject to acceptance by Chopt. We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be placed for commercial resale, orders containing errors, or orders that cannot be fulfilled due to operational constraints.

When you place an order, you represent that the information you provide is accurate and complete, including your delivery address, contact information, and payment details. You are solely responsible for ensuring the accuracy of your order prior to submission.

5.2 Pricing

All prices listed on our Website are in United States Dollars (USD) and are subject to change without notice. Prices displayed at the time of order placement will be honored for that specific transaction. Menu prices may vary based on location, promotional offers, and market conditions.

Applicable sales taxes, delivery fees, service charges, and gratuity (where applicable) will be calculated and disclosed at checkout prior to final order confirmation. You agree to pay all charges associated with your order, including any applicable taxes and fees.

5.3 Payment Methods

We accept major credit cards, debit cards, and other payment methods as indicated at the time of checkout. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your payment method for the total amount of your order.

All payment transactions are processed through secure, encrypted payment processors. We do not store complete credit card numbers on our servers. In the event that your payment is declined or fails for any reason, your order may be cancelled, and you will be notified accordingly.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. If you believe there is an error or quality issue with your order, please contact us within 24 hours of receiving your order at [email protected]. We will evaluate each request on a case-by-case basis and may issue a refund, credit, or replacement at our sole discretion.

Cancellation requests must be made before the order has entered the preparation stage. Once food preparation has commenced, cancellations may not be possible, and charges may still apply.

6. Intellectual Property Rights

All content, materials, features, and functionality available on or through the Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, digital downloads, data compilations, software, and the overall design, layout, and appearance of the Website (collectively, the "Content"), are the exclusive property of Chopt or its content suppliers and are protected under applicable United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and other federal and state intellectual property statutes.

The Chopt name, logo, brand identity, trade dress, slogans, and all related marks, product names, and service names are trademarks or registered trademarks of Chopt in the United States. Nothing in these Terms grants you any right or license to use any of our trademarks, service marks, trade names, logos, or other brand features without our prior express written consent.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for your personal, non-commercial purposes. This license does not include the right to:

• Copy, reproduce, distribute, publish, or create derivative works of any Content;
• Sell, sublicense, or commercially exploit any Content or portion of the Website;
• Reverse engineer, decompile, or disassemble any software used in connection with the Website;
• Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices.

Any unauthorized use of our intellectual property is strictly prohibited and may result in civil or criminal prosecution to the fullest extent permitted by law.

7. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or platforms, including delivery partners, payment processors, social media platforms, and review sites. These links are provided for your convenience only. We do not endorse, control, or assume any responsibility for the content, privacy practices, or terms of service of any third-party websites or services.

Your access to and use of any third-party websites or services is governed solely by the terms and conditions of those third parties. We strongly encourage you to review the applicable terms and privacy policies of any third-party services before engaging with them. We shall not be liable for any losses, damages, or harm of any kind arising from your use of third-party websites or services.

8. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL SERVICES, CONTENT, AND PRODUCTS OFFERED BY CHOPT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY CONTENT OR INFORMATION ON THE WEBSITE;
• WARRANTIES THAT THE RESULTS OBTAINED FROM THE USE OF THE WEBSITE OR SERVICES WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS.

We do not warrant that food products will meet specific dietary needs or restrictions beyond what is disclosed in our menu descriptions. It is your responsibility to review ingredient and allergen information carefully before placing an order. We are not responsible for any adverse reactions, allergic responses, or health complications arising from consumption of our products, except to the extent that such liability cannot be excluded by applicable law.

Nutritional information provided on the Website is based on standard preparation methods and may vary based on ingredient substitutions, preparation variations, or supplier changes. We do not guarantee the absolute accuracy of nutritional data and recommend consulting a qualified healthcare professional for specific dietary guidance.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES FEDERAL AND STATE LAW, IN NO EVENT SHALL CHOPT, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL;
• PERSONAL INJURY OR PROPERTY DAMAGE;
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR COMMUNICATIONS;
• ANY OTHER INTANGIBLE LOSSES;

ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN JURISDICTIONS WHERE THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES IS NOT PERMITTED, OUR LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO CHOPT IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

The limitations of liability set forth in this Section reflect a fair allocation of risk between the parties and are a fundamental element of the basis of the bargain between you and Chopt. These limitations apply notwithstanding any failure of essential purpose of any limited remedy.

10. Indemnification

You agree to defend, indemnify, and hold harmless Chopt, its parent companies, subsidiaries, affiliates, officers, directors, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of the Website or any of our services;
• Your violation of any applicable local, state, or federal law or regulation;
• Your infringement of any intellectual property or other rights of any third party;
• Any content you post, submit, or transmit through the Website;
• Any fraudulent or unauthorized activity conducted through your account;
• Any dispute between you and another user or third party arising from your use of our services.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such case, you agree to cooperate with our defense of such claim. You shall not settle any claim without our prior written consent.

11. Governing Law and Jurisdiction

These Terms of Service and any dispute, controversy, or claim arising out of or in connection with these Terms, or the breach, termination, or validity thereof, shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Chopt's principal place of business is located, without regard to its conflict of law principles.

You agree that any legal action or proceeding arising under or relating to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in the United States. You hereby irrevocably consent to personal jurisdiction and venue in such courts and waive any objection that such courts are an inconvenient forum.

Our services are operated from within the United States. We make no representation that the Website or services are appropriate or available for use in locations outside the United States. If you access the Website from outside the United States, you do so at your own risk and are responsible for compliance with all local laws and regulations.

To the extent applicable, the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) and other applicable federal consumer protection laws shall govern matters of consumer rights and unfair or deceptive trade practices in connection with our services.

12. Dispute Resolution and Arbitration

12.1 Informal Resolution

We encourage you to contact us first to seek an informal resolution of any dispute. Before initiating any formal legal proceedings, you agree to contact Chopt at [email protected] and provide a written description of the dispute, the relief sought, and your contact information. We will attempt in good faith to resolve the matter informally within thirty (30) days of receiving your notice.

12.2 Binding Arbitration

If the parties are unable to resolve a dispute informally within thirty (30) days, any dispute, claim, or controversy arising out of or relating to these Terms, the breach thereof, or your use of our services shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except as otherwise modified herein. The arbitration shall be conducted in English and shall take place in the United States.

The arbitrator shall have authority to grant any remedy or relief that would be available in a court of competent jurisdiction. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND CHOPT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. Unless both parties agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a class or representative proceeding.

12.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights.

13. Food Safety and Allergen Notice

Chopt takes food safety seriously and strives to comply with all applicable federal, state, and local food safety regulations, including those established by the United States Food and Drug Administration (FDA) and applicable state health departments.

Our food products may contain or come into contact with common allergens, including but not limited to tree nuts, peanuts, dairy, eggs, wheat/gluten, soy, fish, and shellfish. We make reasonable efforts to disclose allergen information on our Website; however, we cannot guarantee that any product is completely free from allergens due to the possibility of cross-contamination during preparation, storage, or handling.

Customers with food allergies, intolerances, or other dietary restrictions are strongly advised to:

• Review our full allergen and ingredient disclosures before placing an order;
• Contact us directly at [email protected] with specific allergen concerns prior to ordering;
• Consult with a qualified healthcare or dietary professional if you have serious food allergies or medical dietary requirements.

We shall not be liable for any adverse health effects resulting from consumption of our products by individuals with known or unknown food allergies or dietary restrictions, to the extent permitted by applicable law.

14. Term and Termination

These Terms shall remain in full force and effect while you use or access the Website or services. We may, in our sole discretion and without prior notice or liability, immediately terminate or suspend your access to all or any portion of the Website or services for any reason, including without limitation if we reasonably believe:

• You have violated any provision of these Terms;
• Your conduct may cause harm to other users, third parties, or Chopt;
• Your actions may create legal liability for you, other users, or Chopt;
• We are required to do so by law or regulatory authority;
• Providing services to you is no longer commercially viable.

Upon termination, your right to use the Website and services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to the provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution.

You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of any obligations or liabilities that accrued prior to the date of termination.

15. Changes to Terms

We reserve the right, at our sole discretion, to modify, amend, update, or replace these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page and, where practicable, provide notice to you via email or a prominent notice on the Website.

Your continued use of the Website or services after any modifications to these Terms are posted constitutes your binding acceptance of the revised Terms. If you do not agree to the modified Terms, you must cease using our Website and services immediately.

We encourage you to review these Terms periodically to stay informed of any updates. The most current version of these Terms will always be available at choptnow.rest.

16. Privacy Policy

Your use of the Website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, protect, and share your personal information in connection with your use of our services.

To the extent you are a resident of California, your use of our services is subject to additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as described in our Privacy Policy. These rights may include the right to know what personal information we collect, the right to delete personal information, the right to opt-out of the sale or sharing of personal information, and the right to non-discrimination for exercising your privacy rights.

17. Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these Terms to the extent that such delay or failure is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions or restrictions, war, terrorism, labor disputes, supply chain disruptions, power outages, or failures of third-party service providers.

In the event of a force majeure occurrence, we will make commercially reasonable efforts to notify you and resume performance as soon as practicable. If the force majeure event continues for a period exceeding thirty (30) days, either party may terminate any affected order or agreement without liability.

18. Electronic Communications

By using our Website or services or communicating with us via email, you consent to receive communications from us in electronic form. We may communicate with you via email, notices posted on the Website, push notifications, or other electronic means. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You may opt out of non-essential marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us at [email protected]. However, we may continue to send you transactional or service-related communications that are necessary for the operation of your account or the provision of services you have requested.

19. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction or an arbitrator, under any applicable law or for any reason, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be severed from these Terms. The invalidity, illegality, or unenforceability of any particular provision shall not affect the validity, legality, or enforceability of any other provision of these Terms, and all remaining provisions shall continue in full force and effect as if the invalid provision had never been included.

The parties agree that any invalid or unenforceable provision shall be reformed by the court or arbitrator to reflect as closely as possible the original intent of the parties, consistent with applicable law.

20. Waiver

No waiver by Chopt of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of Chopt to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

A waiver of any right or remedy under these Terms is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default.

21. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by Chopt on the Website, constitute the entire agreement between you and Chopt with respect to the Website and services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the same subject matter.

In the event of any conflict between these Terms and any other document, agreement, or representation made by any of our employees or agents, these Terms shall govern and control unless expressly modified in a written agreement signed by an authorized representative of Chopt.

22. Assignment

You may not assign, transfer, delegate, or sublicense any of your rights or obligations under these Terms without our prior written consent. Any attempt to assign your rights or obligations without our consent shall be null and void.

We may freely assign, transfer, or delegate our rights and obligations under these Terms, in whole or in part, to any affiliate, successor entity, or third party in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets, without notice to you or your consent.

23. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service or our services, please do not hesitate to contact us using the information provided below. We are committed to addressing your inquiries in a timely and professional manner.

These Terms of Service were last reviewed and updated on June 26, 2026. We reserve the right to update these Terms at any time. Users are encouraged to check this page regularly for the most current version. Your continued use of our Website or services after any changes are posted constitutes your acceptance of the revised Terms.